Shipping policy
Thank you for shopping with Fraternal Vendors. We are committed to providing reliable and efficient shipping for all apparel, regalia, books, accessories, and specialty items.
Processing Time
Orders are typically processed within 3–7 business days after payment is received. Custom, made-to-order, or personalized items may require additional processing time.
Business days do not include weekends or holidays.
Shipping Rates
Shipping costs are calculated based on the total weight of your order and the shipping destination. Rates are automatically calculated at checkout using carrier pricing.
We do not offer free shipping at this time.
Shipping Carriers
Orders may be shipped using:
- USPS
- UPS
- FedEx
Carrier selection is based on package weight, size, destination, and delivery efficiency.
Tracking Information
Once your order ships, you will receive a tracking number via email or SMS (if provided at checkout).
Please allow up to 24 hours for tracking updates to appear.
Delivery Times
Estimated delivery times vary depending on location and shipping method selected:
- Standard Domestic Shipping: 3–10 business days
- Expedited Shipping: 1–4 business days
- International Shipping: 7–21 business days
Delivery times are estimates and are not guaranteed.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. Fraternal Vendors is not responsible for delays or lost packages due to incorrect or incomplete addresses.
Additional shipping charges may apply for returned packages that must be reshipped.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery or expected arrival date.
Please include:
- Your order number
- Photos of damaged items (if applicable)
- Description of the issue
International Orders
International customers are responsible for any customs fees, import taxes, or duties required by their country.